AI tools for
We build products that help support teams work faster.
Why AsyncQuery
Built for support teams
that move fast
Instant Analysis
AI analyzes conversations in seconds and suggests the right team, teammate, and tags.
Your Data, Your Control
We never store conversation content. Analysis happens in real-time and nothing is retained.
Works With Intercom
Installs directly into the Intercom sidebar. No context switching, no new tools to learn.
Fin Analytics
Intercom tells you Fin's resolution rate. We tell you why it's not higher — topic failures, knowledge base gaps, and exactly what to fix.
- Topic-level failure analysis with handoff counts
- Knowledge base gap detection with draft generation
- Weekly email digest — know what to fix every Monday
- Resolution trends and regression alerts
- Free during beta
Fin Analytics
This week73%
Resolution
27%
Handoff
4,821
Convos
Top Failing Topics
3 KB gaps detected
120 conversations affected — articles needed
Conversation Metrics
Instant conversation analytics right in the Intercom sidebar. See response times, delays, snooze stats, and resolution data — without leaving the conversation.
- Response times for agents and customers
- Delay detection with conversation context
- Snooze analytics and team tracking
- Resolution time and activity counts
- Free — no credits or limits
Conversation Metrics
Response Times
Customer
Delays
Agent: "Could you confirm your email?"
↓ 3m 18s
Customer: "Sorry, I was on a call..."
Snooze Analytics
Resolution
Activity
Billing issue — order #4821
Feb 27, 2026 · 14m 22s · Resolved
Export Conversation
Export any Intercom conversation to a clean, styled PDF. Perfect for compliance, handoffs, or keeping records.
- One-click PDF export from the sidebar
- Include or exclude side conversations
- Include or exclude internal notes
- Color-coded messages by type
- Free — no credits or limits
Work smarter, not harder
Let our tools handle the busy work so your team can focus on helping customers.
Get Started Free